Managed IT Services & Support
RKON’s Managed Services go far beyond standard monitoring and service management. RKON provides a comprehensive centralized governance and management framework across all IT from private cloud, premise-based systems, user support and security. RKON’s ISO27001 and PCI-DSS certified operations ensure a compliant ready environment.
RKON One-Ops Team has developed a single dashboard approach by leveraging a set of tools that work in all environments. By providing centralized change control, governance, and security we deliver an integrated and consistent user experience whether it’s managing Azure, remote location firewalls, or VIP users. Purpose built for the mid-market, One-Ops prevents a fractured IT support strategy and overlapping cost structure when multiple vendors are involved to support one environment.
Drives asset visibility and risk processes to make better decisions across the ongoing lifecycle for protecting against threats, identifying vulnerabilities, and responding to incidents.
Our IT help desk is made up of a group of deep technologies with the perfect mix of passion and productivity to solve even the most complex issues
Engineered to provide a multi-compliant ready environment for supporting difficult legacy applications not quite ready for Cloud transformation.
As a Gold Certified Managed Partner, RKON provides 24 x 7 MSP leveraging an ISO 27001 certified platform and operation.
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If you are looking for more information about our IT Transformation & Security services please don’t hesitate to reach out. Our team of IT experts is ready to help.
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Recent Case Studies
A ransomware attack is isolated at the source by RKON’s Security Team, and addressed through 24/7 RKON support helping secure client systems and resume production.
A client struggling under redundant systems is assisted by RKON through the development of an early post-close integration initiative to create Platform IT, allowing for efficient company consolidations.
Neglected IT infrastructure is assessed and rebuilt by RKON with due diligence and support services.