Background:
A rapidly growing stationery and gift retailer required a more efficient, modernized IT infrastructure. The company, which started business in 1983, had garnered nationwide acclaim for its exceptional products. Over the years, it has created, crafted, and printed paper merchandise in all sizes, styles, and artisanal materials, growing from 20 stores to more than 100 stores in just three years.
Assessment:
After being acquired in 2013, the retailer realized their lack of investment in IT infrastructure had caused significant system integrity issues that resulted in unavailable data, email outages, and other issues.
