Background:
A rapidly growing stationery and gift retailer required a more efficient, modernized IT infrastructure. Since 1983, the company has garnered acclaim for its exceptional products. Over the years, it has created, crafted, and printed paper merchandise in all sizes, styles, and materials, growing from 20 stores to over 100 stores in just three years. To support the company’s rapid growth, the IT infrastructure needed IT due diligence reporting to develop a unified platform IT strategy.

Assessment:
After being acquired in 2013, the retailer realized their lack of investment in IT infrastructure had caused significant system integrity issues that resulted in unavailable data, email outages, and other issues.