Managed IT Services & Support
RKON One-Ops
RKON’s Managed Services go far beyond standard monitoring and service management. RKON provides a comprehensive centralized governance and management framework across all IT from private cloud, premise-based systems, user support and security. RKON’s ISO27001 and PCI-DSS certified operations ensure a compliant ready environment.
RKON One-Ops Team has developed a single dashboard approach by leveraging a set of tools that work in all environments. By providing centralized change control, governance, and security we deliver an integrated and consistent user experience whether it’s managing Azure, remote location firewalls, or VIP users. Purpose built for the mid-market, One-Ops prevents a fractured IT support strategy and overlapping cost structure when multiple vendors are involved to support one environment.
Security Operations
Drives asset visibility and risk processes to make better decisions across the ongoing lifecycle for protecting against threats, identifying vulnerabilities, and responding to incidents.
Help Desk
Our IT help desk is made up of a group of deep technologies with the perfect mix of passion and productivity to solve even the most complex issues
Compliant-Ready Cloud
Engineered to provide a multi-compliant ready environment for supporting difficult legacy applications not quite ready for Cloud transformation.
Azure Management
As a Gold Certified Managed Partner, RKON provides 24 x 7 MSP leveraging an ISO 27001 certified platform and operation.
Recent Case Studies
RKON partnered with Leverage Lab to assess and optimize the security of its Google Cloud environment while aligning with best practices. By integrating security into the development lifecycle through a DevSecOps approach and Terraform-based Infrastructure as Code, RKON helped establish a secure, scalable foundation. This enabled faster, more secure deployments and supported Leverage Lab’s growing customer demands.
RKON supported Leverage Lab with an ISO 27001 readiness and remediation engagement on Google Cloud, addressing security gaps through policies, risk management, BCDR planning, and cloud-native controls. The collaborative effort enabled Leverage Lab to achieve ISO 27001 certification with zero audit findings, strengthening compliance posture, customer trust, and speeding up procurement.
RKON partnered with a New York–based real estate investing platform to navigate U.S. data privacy laws and ensure compliance across state and federal requirements. By assessing data usage, storage, and transmission within an AWS environment, RKON mapped thousands of regulations to a national baseline for data protection. The result was a secure, compliant, scalable cloud framework that supports expansion while strengthening trust with customers and stakeholders.
