Managed Cybersecurity Services

MANAGED SERVICES

It has been built. We can run it.

Managed Services for mid-market and PE-backed companies.

Whether we built the environment, your team built it, or a prior partner built it, we can operate it. Managed services delivered with the same practitioner discipline that shapes our advisory engagements. Reliable operations. Steady reporting. One accountable partner across cloud, endpoint, network, modern workplace, and the operational surface that keeps the business running.

Book a Scoping Call

See a sample service plan

HOW THE ENGAGEMENT WORKS

SCOPE

A 30-minute scoping call. We confirm the environment size, the current provider situation, service scope, and target start date. You leave with a fixed monthly envelope and a plan for transition.

ASSESS

In the first 30 days, we assess the environment as it actually is: infrastructure, security posture, tooling, documentation, and operational maturity.

TRANSITION

Structured transition from your incumbent provider or from internal operations. Runbooks captured, escalation paths defined, service levels agreed, and the shared operating cadence established.

OPERATE

Ongoing operations across the agreed service surface. Defined weekly, monthly, and quarterly cadence. Steady reporting. Continuous improvement flagged and prioritized. Access to the RKON advisory and engineering practices when the environment needs more than steady-state operations.

You built it, you need it operated

Or a prior partner built it, or you acquired it, or a transformation program is complete.

Post-acquisition operations

A PE-backed acquirer just closed on a target company with its own inherited environment.

Current managed services provider is not working

Service levels are slipping, reporting is opaque, the account team keeps changing, or the escalation path is broken.

Managed services with the same practitioners who comprise our expertise.

Our Managed Services team is the same practitioner community that shapes our advisory engagements. The people running your environment are the same caliber as the people who would have designed it.

The honest difference against a commodity MSP: an MSP runs tools. We run programs. When your environment needs more than steady-state operations, our advisory and engineering practices are the same organization. The plan does not sit in a drawer, and the operator does not have to be re-briefed.

Managed Services is the operational counterpart to The Security Leadership Program. Together they cover the technology and the security operations that most mid-market and PE-backed companies need to run reliably.

Investment and outcomes

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Private Equity

Transactions supported

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Years serving

Mid-market technology, security, and cloud

Priced to

Environment and Volume

12-month minimum · Practitioner-led operations

Portfolio-Wide Operations

A PE sponsor with four operating companies at different stages of maturity, each with different inherited environments. One Managed Services relationship provided consistent operations across all four, with sponsor-level reporting on service levels, cost trajectory, and posture.

Managed Services Replacement

A mid-market financial services company whose incumbent MSP had let service quality drift. Structured transition into RKON Managed Services within 60 days, without disruption.

Post-Modernization Steady State

A healthcare company that had completed a cloud modernization with a large systems integrator. The SI departed on schedule. RKON Managed Services took over operations of the new environment without a rebuild.