Managed Services
WHAT WE DO
Optimizing and maintaining IT operations is essential to outpace your competition. Make the most of your IT investment by partnering with responsive IT experts who understand the depth and breadth of your evolving business environment.
IT support without disruption
Our top-level managed services model meets the needs of your modern business. We offer continuous advisory support so clients can unlock complex operating environments or demanding systems. For optimal user experience, we have invested in people with the skills and expertise to improve performance management, operations management, infrastructure management, and more. With reliable processes and people, we drive business performance and customer experience.
Grow your business with efficient, innovative systems. Make the most of your technology with our full-service Managed Services team.
TOP MANAGED SERVICES CAPABILITIES
SOC-AS-A-SERVICE
Our comprehensive security service can protect your business and transform your security posture.
HELP DESK
Collaborate easily with our service team and resolve issues fast with undisrupted service, great visibility, and high-performing solutions.
NOC
Our Network Operations Center monitors your network 24x7x365 to ensure your business is running smoothly.
SECURITY MONITORING
RKON's Security Log Monitoring (SLM) tool offers you full bandwidth to recognize and remediate issues.
ERP REMEDIATION
Determine the root cause of failures or breakdowns with RKON’s ERP assessment.
THIRD-PARTY RISK RESPONSE
Quickly solve risk response challenges with our TPRR Jumpstart process.
