A large US-based company that is a leader in Food, Safety, Cosmetics, OTC, and supplements Laboratory Testing faced looming infrastructure upgrades for their current on-premises computing, storage, and network needs. Additionally, they wanted to provide better availability for their business and the applications that IT was responsible for hosting.
A ransomware attack is isolated at the source by RKON’s Security Team, and addressed through 24/7 RKON support helping secure client systems and resume production.
A client struggling under redundant systems is assisted by RKON through the development of an early post-close integration initiative to create Platform IT, allowing for efficient company consolidations.
Neglected IT infrastructure is assessed and rebuilt by RKON with due diligence and support services.
An automated and cost-effective e-commerce system implemented by RKON helps client gain market advantages and improves customer experiences.
A standardized new-hire setup procedure and an effective Help Desk tool are implemented by RKON, allowing for the remote managing of endpoints and assets.