WHAT WE DO
Collaborate easily with our service team and resolve issues fast with undisrupted service, great visibility, and high-performing solutions to fix each and every IT challenge. For over 20 years, our service desk team has been collaborating with and supporting hundreds of clients, giving you the right insights and tools to consolidate, manage, and streamline requests with a fully integrated IT asset management team.
Proactive service for every IT need
We go beyond the scope of the average help desk to provide you with complete satisfaction, giving our clients the peace of mind they deserve. Today, users expect a lot from their technology, and we're dedicated to making sure that it never falls short of your expectations.
Our IT help desk is made up of a group of deep technologies with the perfect mix of passion and productivity to solve even the most complex issues: this is the RKON difference.
WHAT OUR CUSTOMERS SAY
"Want to take this moment to recognize that you guys continue to come through, and your perseverance and high level of customer service has been noted and mentioned to me on several occasions both here and at the bakeries. Both teams are working well together, and I believe we are in good hands with [our] team and the RKON team working in concert!!!"
— Director, Food Service Company
"With RKON, we are buying peace of mind…knowing that our applications are always up and running and we have disaster recovery from our off-site location as well as our main site. Overall, we were so impressed with RKON's dedication and commitment to our business."
— President, Business Management Consultant Company