IT Diagnostic Services
Assessing IT
There are many moving parts to an IT organization, and it’s not hard for the entire deal to be derailed by a simple misstep or overlooked risk. It’s no surprise, then, that a large percentage of companies are struggling to meet their objectives because of inadequate planning. This is where IT diagnostic can help. For business and IT leaders, it’s essential to vet investments with deep due diligence. Companies can easily identify the risks and value of IT operations with the sharp eye of IT diagnostic experts.
IT Diagnostic Advisory Process
IT diagnostic outlines and measures how an IT environment and technical solutions are assembled, and looks at any potential security risks or vulnerabilities including malware, phishing and DDOS, and password attacks. In addition, a quality assessment of technology usage, process implementation, compliance adherence, software misuse should be performed to ensure future capability.
Our IT Diagnostic process focuses on assessing and aligning technology needs, agile execution models, flexible modern IT architectures built for UX, and cost efficiency within IT environments. With a complete picture as to the state of technology used, current operating models, technology investment and running costs, we can provide a more detailed framework and roadmap towards IT efficiency helping position the organization for future growth.
Cadence & Output
Once we understand business priorities, the organization is clear on strategic objectives and IT necessary to meet objectives, our team will be able to make quick decisions on priorities, design and execution areas. Our IT Diagnostic is performed in two sprints where we will conduct the complete IT diagnostic and then assess IT investments and cost opportunities.
Following the IT Diagnostic assessment we provide a detailed blueprint that outlines IT design principles, priority costs, technology opportunities, as well as any potential threats of risks. As a end-to-end IT partner, we offer comprehensive mid-market outsourcing solutions which provides a centralized location for security, user support, data center management and network management called RKON OneOps.
If you are looking for IT Diagnostic services and interested in learning how we can help you, fill out our form below or give us a call today.
Recent Case Studies
RKON partnered with Leverage Lab to assess and optimize the security of its Google Cloud environment while aligning with best practices. By integrating security into the development lifecycle through a DevSecOps approach and Terraform-based Infrastructure as Code, RKON helped establish a secure, scalable foundation. This enabled faster, more secure deployments and supported Leverage Lab’s growing customer demands.
RKON supported Leverage Lab with an ISO 27001 readiness and remediation engagement on Google Cloud, addressing security gaps through policies, risk management, BCDR planning, and cloud-native controls. The collaborative effort enabled Leverage Lab to achieve ISO 27001 certification with zero audit findings, strengthening compliance posture, customer trust, and speeding up procurement.
RKON partnered with a New York–based real estate investing platform to navigate U.S. data privacy laws and ensure compliance across state and federal requirements. By assessing data usage, storage, and transmission within an AWS environment, RKON mapped thousands of regulations to a national baseline for data protection. The result was a secure, compliant, scalable cloud framework that supports expansion while strengthening trust with customers and stakeholders.
