Why RKON for Professional Services?
When you work with RKON, you gain a depth of experience and breadth of knowledge that is much deeper than your on-site professional services consultant. Our professional services offering is backed by the following key tools that enable us to achieve superior results for clients:
We have developed a knowledge base of best practices and methods across a broad base of technologies. Our methods follow a standard through our application of quality control systems, certification, and the RKON practice method. We apply the Research & Development from our performance lab where we test and experiment to see how technologies work together. We apply the knowledge gained from our strategic partnerships with industry technology vendors, including our access to early release software, providing us with roadmaps so we know what to expect as new technology emerges. We have experts assigned to do nothing but debug and support so everything we implement we can support. All of this information comprises our lifecycle knowledgebase that is continually growing and evolving as new technologies and business cases emerge. Read more.
Our on-site lab provides a robust simulated enterprise environment where RKON—together with our customers and partners—test how technology can be applied to real-world customer uses for application service delivery. The lab provides a place to precisely control factors like unit cost, integration points, and user experience that ultimately drive the viability of a solution. Our lab is a safe place to test different approaches to customer challenges with a toolset of multiple technologies. Read More.
When you work with us, you work with a robust team of specialists who are constantly refining our skills and discovering the best technical solutions. Behind each one of our consultants is the built-up experience and backing of a $20 million company that has worked at refining our specialty for over 12 years. We have experts and innovators in implementation and design, managed services, troubleshooting and support, and close partnerships with technology vendors and developers. We are thought leaders who are contributing to research, development, and advancements in the field. Read more.
RKON has developed an extensive set of reference architecture designs based on thousands of hours of research, testing, deployment, and feedback from our managed service operations. Feedback from post-project reviews keeps the application of the reference architecture up-to-date and has even expanded the use cases as we apply the designs to the permutations and combinations represented by each unique customer network. Finally, feedback from both RKON’s Cloud and Managed Services give our team the operational metrics to determine whether designs are economically sustainable from a maintenance standpoint. The reference architectures represent the starting point for all designs and are considered the “ideal” state. Application of the reference architecture to the client’s unique network, standards, and budget constraints is the art and science of the consulting engagement. Read more.