Customer Story

Project Ransom: Manufacturer Stops Loss of $1M/Day After Security Breach

A leading manufacturer of off-the-shelf, stable, dairy-based food and beverage products suffered a ransomware incident. The company, which has been in business for more than 75 years and has revenues of over $200 million, is a fast-growing, top-tier sourcing partner for large, Fortune 500 companies nationwide.

 

Customer Story - Project Hammer

Client:

Manufacturer

Company Size:

$200M+ yearly revenue

Industry:

Food & Beverage

Project Type

Security 

Ransomware Recovery

Modern Workplace

Two Coworkers Informal Meeting Laptop

The Challenge

A leading manufacturer of off-the-shelf, stable, dairy-based food and beverage products suffered a ransomware incident. It caused this manufacturer to lose over $1 million a day due to business disruptions. The attack exposed all servers and endpoints and put the company at risk of losing data and access to raw materials. The company was forced to immediately shut down all production and operations, headquarters, and facilities - including servers and IT networks - to prevent further data loss. The magnitude of this breach required a specialized partner to help remedy the situation

Our Solution

INCIDENT RESPONSE &
FUTURE-PROOFED SYSTEMS

home-cards-icon-2

INCIDENT INVESTIGATION

The RKON incident response team rapidly investigated the incident and searched for the attack source to narrow down possible vectors. Our in-depth analysis discovered that the root cause of the attack was multifaceted cause by: an unsafe number of people using administrator accounts; misaligned leadership roles; incomplete backups; a lack of documentation, patching, and testing schedules; and a lack of a disaster recovery (DR) plan. Thus, the company was predisposed to extreme breach risks.

 

home-cards-icon-2

CONTROLLED IT

RKON took over control of the infrastructure and systems. Our team immediately disabled all accounts and thoroughly assessed the damage, while working with the data center provider. 

C-SUITE COLLABORATION

RKON collaborated closely with the company's C-suite executives to quickly get the company back online. We explained the breach, worked alongside their IT department to remediate it, and recommended security solutions to not only restore business operations but also to protect the manufacturer from future attacks or breaches. 

 

 

Our quick and effective recovery process saved more than just the company's critical systems; it saved the company's brand reputation as a trusted, reliable, and secure partner. RKON now plans to implement a security operations center (SOC), Office 365 migration, conduct holistic architecture reviews, and deploy ongoing vulnerability scans that will proactively safeguard information moving forward. Our services will also strengthen security posture among all employees and vendors beyond just technology.

The Outcome

$ 1 M

SAVED PER DAY

FAST & ROBUST INCIDENT RESPONSE

FUTURE-PROOFED SYSTEMS AGAINST FUTURE ATTACKS

More Resources

View All