Project Platmed: BI Strategy Unifies Disparate Systems to Enhance Data-Driven Decision-Making

Customer Story

Project Platmed: BI Strategy Unifies Disparate Systems to Enhance Data-Driven Decision-Making

Project Platmed is a Private Equity funded Portco planning to acquire 500 clinics over the next 2-3 years to combine with their established platform operation. Operating with a revenue exceeding $30M annually and 2.5 million patient visits, its United States presence spans over 70 locations.

Client:

Healthcare platform company (private equity-funded)

Company Size:

$30M+ annual revenue

70+ locations

Industry:

Healthcare

Project Type

Modern BI

Software Engineering

The Challenge

Project Platmed needed a BI strategy that empowered its practice partners when navigating challenges associated with acquisitions while preserving clinical autonomy. This company needed to accelerate its integration process as they brought new companies onto their existing system.

Project Platmed had two distinct challenges:

1. The core IT SaaS platform systems lacked the decision-making intelligence required to meet internal and PE stakeholder standards without resorting to costly and frequent modifications.

2. During the post-acquisition phase, before new clinic systems were integrated into the platform, performance visibility was severely limited for 6-12 months, leaving new acquisitions to resort to extensive manual tracking and reporting.

Our Solution

End-to-End
Power BI Strategy

Rapid Data Ingestion

From new systems and various data sources (file, blob, RDBMS, Excel).

Empowering Business Users

With self-service analytics for quicker decision-making and customizable insights.

Single Source of Truth

For analytics and AI functions, thus expediting decision-making.

ML Models

Easier development, testing, and deployment of ML models, on the same dataset which is used to derive insights.

RKON is now providing a strategy for our client's evolution to cloud computing by executing RKON Cloud Journey Roadmap. RKON conducted major upgrades to the client's network in order to provide the necessary resiliency since core applications will now be hosted in a public and private cloud. RKON is also rebuilding legacy applications as cloud-native.RKON is additionally providing the initial development environment for the current LIMS in Azure. This organization is reaping the benefits of this strategy already. There is now a concise understanding of what their strategy will be over the next three years to ultimately enable the CIO's vision of the direction of the company.

The Outcome

29 %

NPS SCORE IMPROVEMENT

0 %

PATIENT ACQUISITION COST REDUCTION

0 %

REDUCTION IN IT, INFRA, & MAINTENANCE COSTS

0 %

TIME REDUCTION FOR ACCOUNTS RECONCILIATION

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