Background:
A B2B aftermarket automotive parts distributor required IT scalability for growth. Based in the mid-Atlantic region, it specialized in servicing independent auto body shops and insurance carriers. After its buyout in 2018, the company sought market expansion and realized it needed an optimized IT platform. The organization has 600 employees with 25 locations in 14 states.
Assessment:
The automotive distributor was using an outdated, highly customized e-commerce and financial system, which failed to provide a positive customer experience. The legacy solution limited the company’s ability to grow, and was incurring significant operational costs, poor visibility, and excessive security risks.
